Please fill out the form below with any questions, concerns, or comments, and we will do our best to get back to you promptly. If inquiring about a purchase, please include your Order Number in any correspondence. For inquiries related to private workshops, custom orders, wholesale opportunities, or any other specific requests, please reach out to us via email.

Be sure to check out Alena’s  Frequently Asked Questions page, just in case your question has already been answered.

Operating Hours
Monday – Friday: 9am-3pm EDT
Saturday-Sunday  9am-3pm EDT

Please note that we are closed on all Canadian holidays. However, if you have an urgent delivery or need assistance with a special event, please feel free to email us. We will do our best to respond promptly and provide any necessary help.

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